Privacy Policy
Last Updated: December 26, 2024
Table of Contents
Data We Collect
- Account and contact details (names, phone numbers, email, school information).
- Usage data to improve performance, reliability, and support.
- Payment references for fees (e.g., M-Pesa transaction IDs, bank receipts) when payments are enabled.
- Student, parent, and staff records that you upload or enter into the system.
How We Use Data
We use data to deliver the service, enable communication, issue reports, reconcile payments, provide support, maintain security, and meet legal obligations. Marketing messages are sent only with consent or as otherwise permitted by law, and you can opt out at any time.
Lawful Basis
We process data on the basis of contract (to provide the service), legitimate interests (e.g., security and product improvement), and consent where required (e.g., marketing communications).
Sharing & Transfers
Data may be shared with vetted processors (hosting, email, SMS, analytics, and payment partners) under confidentiality and data processing agreements. If data is transferred outside Kenya, equivalent protections and safeguards are applied.
Security
We apply role-based access, encryption in transit, backups, and monitoring to protect data. You are responsible for safeguarding user credentials and device-level security.
Retention
Data is retained as needed to provide the service, comply with legal requirements, or resolve disputes. During the trial, you may request deletion; we may retain minimal records for compliance or fraud prevention.
Your Rights
Data subjects may request access, correction, deletion, or restriction, and may object to certain processing. Send requests to legal@mzizi.co.ke; we will respond per the Data Protection Act, 2019.
Cookies & Tracking
We may use cookies and analytics to understand usage and improve the service. You can manage cookies in your browser; some features may be affected.
Updates
We may update this Policy to reflect changes in law or our services. Material changes will be communicated through the platform or email.
Contact
For privacy questions, reach us at legal@mzizi.co.ke.