For Parents

No app to download, no portal password to remember. Parents simply text the school's WhatsApp number and get answers in seconds—on the chat they already keep open all day.

Check Fee Balance

Parents text balance and get the current amount due, with a Pay Now button to clear it without leaving the chat.

Fee Statements in the Chat

Text statement and the full fee statement arrives as a PDF—with the balance and a Pay Now button in the same message.

Attendance at a Glance

A quick summary of days present, absent, and late, with the attendance percentage for the learner.

Learner Profile

Registration number, class, stream, and school in one short reply.

More Than One Child? No Problem

Parents pick which learner their question is about, and the assistant remembers for the rest of the conversation. Switching learners is always one tap away.

Notices That Read Like Notices

School announcements arrive with their paragraphs, bold text, and bullets intact. Very long notices open with a summary and a Read Full Notice button that delivers the complete message in the same chat.

Reset Portal Password

Text forgot and fresh login details arrive over WhatsApp—no call to the school office needed.

Reach the Right Office

Ask anything in your own words and the assistant points you to the right department—admissions, transport, the nurse, boarding—with a tappable call link.

For School Staff

Send and reply from the school portal you already use. Every message goes out under the school's name, and every send is logged with its delivery status.

One Inbox for Every Conversation

Read and reply to every parent conversation in one place, with messages shown the way WhatsApp shows them and an Unread filter so nothing slips past.

Start a Chat with Any Parent

Open a conversation with any parent—search by student name, registration number, or guardian phone number.

Bulk Messages with Attachments

Pick recipients by class, stream, group, or transport route. Attach a PDF, image, or short video, and preview exactly what parents will receive before you send.

Report Cards & Progress Reports

Each parent receives their own child's actual report card as a PDF, including CBC progress reports—the same document the school prints.

Fee Documents, Delivered Personally

Share invoices, statements, receipts, exam results, and school notices—each parent gets the personalised PDF for their own child.

Fee Reminders That Get Paid

Reminders can carry the child's full fee statement as a PDF, plus a personal Pay Now button that takes the parent straight to payment.

Automatic Payment Receipts

When an M-Pesa payment lands, the parent gets a WhatsApp receipt automatically, PDF attached—no staff action required.

Your Brand, Your Budget

Parents see your school—not a generic sender—and your accountant sees exactly where every message went.

Your School's Verified Name

Every message—replies, reminders, broadcasts, and receipts—is sent from your school's own verified WhatsApp number. Instant recognition, instant trust. We handle the entire setup for you.

Bring Your Own WhatsApp NumberComing Soon

Connect your school's own WhatsApp Business Account through a guided sign-up right inside Mzizi—Meta's official Embedded Signup—and we provision the number, templates, and webhooks for you automatically.

Replies to Parents Are Free

When a parent messages the school, replying within 24 hours costs nothing. You only pay for messages the school initiates.

Simple, Transparent Billing

WhatsApp has its own top-up balance, separate from SMS, with volume discounts on larger top-ups. Need to send urgently? Move credit over from your SMS account in one click.

Clear Reports & Controls

Delivery status, usage per staff member, and account statements—all exportable to Excel. You decide which staff can send messages and which can top up.

Built the Right Way

Mzizi runs on the official WhatsApp Business Platform—so your school's communication is reliable, recognised, and protected.

Common Questions

Do parents need to install an app?

No. WhatsApp is the app parents already use every day. They simply text the school's WhatsApp number — no downloads, no portal passwords.

Can parents check fee balances on WhatsApp?

Yes. A parent texts balance and receives the current amount due with a Pay Now button. Texting statement returns the full fee statement as a PDF.

Is this the official WhatsApp Business Platform?

Yes. Mzizi runs on the official WhatsApp Business Platform, and messages are sent from your school's own verified WhatsApp number — not an unofficial gateway.

How does the school stay compliant?

Messages go only to parents and staff who have opted in, opt-outs are honored, every send is logged with delivery status, and data is handled under Kenya's Data Protection Act, 2019.

Further reading

See all school management guides

Ready to meet parents on WhatsApp?

Most schools are live within days—we set up the name, the number, and everything behind it. See it live in a short walkthrough, or explore at your own pace.